Susie924, "I went to the Verizon site to troubleshoot and they say I don't have an e-mail address with that name in Outlook.
They ask if I want to creat a new one and when I go there, all the information for my existing one is there!"
When you say,"when I go there", you do mean, when you go to "accounts" In Outlook, Right??
I have had to delete my accounts on occasion,
(In Outlook Express, That is),
and re-create the same account as a new account and then my email was totally functional again -- happened to me and a few fiends over the last 5 years, but not very often tho!!
bobjack