...And I am not trying to imply that management has no "technical goals," but what I am saying is that I am not surprised by the less-than-stellar web site HCPC has.
Speaking strictly from a technical perspective, I would not judge HCPC's ability to be profitable by the look and feel of their web site, or their poor communication by e-mail. Don't get me wrong, IR should at least have an automated message stating that they received the e-mail to instill a slight bit of confidence in the investors, but it's difficult for managemet (in many businesses) to realize that the Internet is a REAL way that people communicate.
I'm sure when I am in my 50s/60s, some 30 year old IT guy will bash me for not receiving and/or using the current technology as it is intended, so I hope the Boomers on this board don't take my comments personally :). In fact, there were quite a few Boomer end-users at my last place of work who were very good with technology. It just so happened that none of the Boomer managers were among those savvy users :).