Ramsey2, didn't see your message in time so I instead called their general number 1-800-551-3355. All in all it took 30 minutes for the call (it sounded like they were extremely busy based on the background noise). First, I spoke with David at the business division. After I gave him my business Federal Tax ID number he connected me the rep, Jeff.
Once with Jeff I asked about the Latitude notebook, mostly in part because of an ad I had seen at USA today titled, "the World's most secure notebook". I told him I was interested in keeping clientele information secure. I stressed the point that I was interested in security. So, I asked him the question, "what makes this computer the World's most secure". He told me that it came with biometrics and that the hard drive was password protected. So, I followed up with "how does this differ from logging into Windows XP using an account password?” only to get a very disappointing response. He told me that it was just another way to password protect your computer hard drive. The good news is that he told me if the hard drive was stolen that it would not be able to be used/read by another computer, however, no mention of hardware encryption, etc. I then asked him if this security slowed the computer down, hoping he would then talk about hardware encryption versus software encryption—all that he told me is that it did not slow the computer down. In trying to bait him (with the response I wanted) I asked him the difference between this (HD password) and using security software from Symantec. His response was that the HD password simply allowed you access to the hard (which is accurate but lacking in detail). He told me he would e-mail me some more information regarding the security. I’ll pass it on if it proves interesting.
Probably would have gotten a different response if I had called the specific number (866.212.9330) supplied with the ad. I have two toddlers running around right now so I better get back to them before they completely bring down the house.
cooler
