I don't have a clue what his "rules" are, but why don't you ask him? I presume (my presumption only) that he has a list of shareholders of record. I also presume Cole or Scion do not attempt to contact him because they would not be on his shareholder list.
Whether he would take the time to answer questions from non-shareholders when he doesn't have enough time to answer all emails and phone calls from actual shareholders, would be up to him.
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