Thank you mide for the post!
I would add, that it is very apparent, after reading some of the documents on Joe's site, that this management team was not operating "as a team" and was quite disfunctional.
Each and everyone of the management team had individual responsibility and accountability for this state of affairs, and consequently, the business suffered as a result. Peter Khoury came in, as an interim CEO, and made the necessary changes required in the lines of business, along with the composition of this management team, to fix this key issue.
One thing I have always seen with operations in start-up companies (along with most projects I have been called upon to step in and recover), which have slipped into a "distressed state", is that "the root cause" of failure, is never attributable to a technology roadblock or issue, but always boils down to "a people and/or teaming issue".
"All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident."
- Arthur Schopenhauer (1788-1860)
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