I've spent $$thousands$$ at Newegg, for lots of stuff, since they opened for business. It is my first place to shop, and almost always first choice to buy. Loved them yesterday, today, and tomorrow.
I'm by no means an unhappy customer. When I've had issues, they've been responsive and helpful. Sometimes, amazingly so.
Nonetheless, the time from click the form to clunk on my doorstep is sometimes longer than I'd prefer.
It is what it is.
rr