Dream Machine

[BOREALIS]

Bruce, I mentioned "insert disk" message from BitDefender before.....

Here's an e-mail to BitDefender support regarding the issue,
and their (form letter) response.


Dear Sir/Madam,

Thank you for your interest in our security solution BitDefender.

We are aware of this situation's occurence, and our software
development team is already trying to fix this situation. We will let you know
about the release of the fix once it is corrected.

Please don't change the subject of the email in order to better keep track of
the message history.

Feel free to contact us with any suggestion or should you require more
information.

Best regards,

Valentin Dico
BitDefender Technical Support Engineer
-------------------------------------
SOFTWIN
Data Security Division
-------------------------------------
e-mail: [e-mail]
phone: +(4021) 233 18 52; 233 07 80
fax: [phone]
Bucharest, ROMANIA
http://www.bitdefender.com
http://www.softwin.ro
-------------------------------------
secure your every bit
-------------------------------------

<[e-mail]> wrote:

> BitDefender support,
>
> I downloaded and installed the BitDefender Pro Editon v7.2 Security recently.
>
> I'm satisfied with the performance and results, and especially the speed.
> and I will most likely buy it. Only 17 days left on the Trial.
>
> But there is one issue I want resolved before I subscribe.
> Whenever I start my computer (7 month old HP with Win XP),
> on top of the BitDefender window a popup message appears:
> "header of popup: Windows - No Disk
> contents of popup: There is no disk in the drive
> Please insert a disk into
> Drive\Device\Harddsk\DR3"
> If I press <Cancel> button 2-3 times it disappears, and BitDefender finishes
> loading.
>
> I downloaded the file, so what disk is the message referring to?
> What's happening?
>
> Thank you,
>
> Art Charlton
> [e-mail]