Big Mur, unfortunately like I said earlier, Keith can't win for losing.
If Keith is totally 'quiet', people bitch. If Keith explains why he's 'quiet', people still bitch. It's a 'damned if ya do, damned if ya don't' situation. Just proves ya can't please all of the people.
Anyone who takes the stance against a CEO responding to an email, and that email being publicly posted, is simply looking for things to bitch about. They need to understand two things. HMGP is not capable of moving at lightspeed and in all weather conditions, and that these few need to find other things to occupy their time, rather than watching the ticker.
If they can't understand those two things, they should intelligently speaking, go somewhere else that fulfills the needs that Hemi doesn't.
Plain...and simple.