Call to Ameritrade Supervisor Re Share Cert Form
I also emailed this info to Theresa.
I told the supervisor that in the past I requested by fax, phone, and letter that Ameritrade complete the form Share Certification Form for the Divy with a Medallion Signature or Notarized Signature of an Officer. They have stated in email form and on the telephone that this is against their policy.
During this call I was told the following:
1. The supervisor said that in the past PNMS has requested information with regard to shareholders that they do not think is appropriate, i.e. copies of social security cards, social security numbers, copies of driver licenses. They do not feel that such a request was necessary. They also will not provide clients' account numbers due to safeguarding and privacy concerns. She indicated that Ameritrade has concerns about supplying information to Panamersa other than through the "standard means." This does not seem to be consistent with her later statement that PNMS has not requested the NOBO list. I am not sure what was requested by PNMS.
2. When asked about the "standard means," she said that they do provide, through the NOBO list, the number of shares lowned by clients who have agreed to be on the NOBO list, and will provide shareholders as of a certain date if requested, such as December 20, 2006. Information received by the company may include name, Social Security Number, address, and date of birth. She stated that she is not aware that Panamersa has made a request for this list.
The standard procedure would be that upon receipt of the list, Panamersa would send the dividend certificates to Ameritrade and they would then be posted to the appropriate Ameritrade shareholder accounts. The Ameritrade clients could then request the certificates. She stated that this is the "standard means" of distributing dividends, and they do not seem to be ready to change their procedure. I indicated to her that the certificates would be PDRs, and she did not believe that was a problem. If this procedure were followed she said they would be "happy to comply." It appears it would take some time, however, since it would require requesting certificates (a 4-6 week process) after they had the information from PNMS.
3. I asked if there was any way the form would be acceptable to Ameritrade, and she stated that if the only identifying information was name, social security number, address, and date of birth, that might be acceptable, but it would have to be reviewed by officers of Ameritrade first.
4. I asked if the form could be filled out and sent to me personally, since it is my information. She said that they could not do that since they know I would send it to PNMS. They would send me a copy of my account buys and sells, but we both agreed I can get this online. They would not notarize and send such a statement.
5. While I had her on the phone I asked if there was any problem requesting the PNMS stock cerificates. She said this could be done by email or phone, and takes 4-6 weeks. The cerificates do not indicate when they were purchased, however.
Conclusion:
At this point the only two possible ways to get the Divy Certificates would appear to be a) for PNMS to go through the "standard means" described above, or b) to keep pushing to have Ameritrade possibly complete the form without the Shareholder Acct Number and only the number of shares, shareholder name, social security, address, and DOB. The later may have to go through something called the Compliance Department.
