I just had a fight with Microsoft. Or rather, asked the poor online chat person with whom I was connected to share with his superiors how pissed off I am.
You will not be surprised to learn that MSFT has been tinkering with Outlook again. They do that incessantly, and it is annoying. Recently, perhaps in response to complaints about how blocking spam and reporting pfishing doesn't have any effect at all, they suddenly wiped out tons of stuff in my junk mail that I actually wanted to receive. I only DON'T want to receive it if I block it. That's how it's always worked, but no more.
Okay. I can handle that. I was still getting some of my food stuff in junk mail, and some in my inbox. So now--actually a few days ago--they decided to make it impossible for me to click on any internal links in junk mail or stuff in my inbox. If I do, they say "blocked pop-up". An internal link is not a popup. Even the most moronic developer should realize that.
And so I got on the online chat feature. The guy with whom I spoke--or should I say "interacted"?--was a perfectly nice contract worker from, perhaps, Pakistan. I explained the problem. He told me everyone on Outlook who uses Safari is suffering from this problem, and assured me their developers are working hard to deal with it. I expressed my skepticism about the priority level assigned to that task.
My chat guy suggested I download Edge. I said if I download anything, it'll be Firefox, since I was already dealing with a software problem caused by MSFT. And then apologized to chat guy, saying it wasn't his fault.
He told me I was the nicest person he'd dealt with today.
