LEE KRAMER'S ROOM: With Views

[dukeb]

My company spends almost $10,000 every month on Microsoft subscriptions. In very rare instances we need to get tech support from them.

Their phone/email support is rarely helpful. We've had tickets open with them for weeks that get no response.

We have much better luck googling the problem and trying to weed our way through the hits to find ones that look like they may work.