I've learned a long time ago from friends much older than I to always try to be positive, it usually brings out the good in people.
I've had some of the roughest people calm down to a level that impressed some of my friends who happen to be LEO's. So I try to always pause before I speak, write my thoughts and then usually end up rewriting to make it a better version of my original thoughts.
One that just hits send can often have regrets after words, that's what I have learned from them.
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