Investor Help (NO Ihub questions)

[ottoman]

Yes! I got a real person at Schwab quickly. He put me on hold for about 2 minutes, then came back with an explanation and resolution to the problem. They are very good with customer service.

lol, it's funny that now, Etrade is asking for your feedback about your money transfer out of Etrade. A bit late for that!

I responded to Vanguard last year. One of their many pop-up requests for feedback, to "make their online experience better". I finally answered, with what I thought were obvious short comings in their website trading platform (like positions/balances not showing real-time data), or confusing webpage layouts

Their response was to simply defend their platform layout, rather than take any criticism under advisement.

oh well, best of luck, trading with your new Schwab account!!