InvestorsHub Logo
Followers 363
Posts 113982
Boards Moderated 5
Alias Born 12/28/2000

Re: ottoman post# 5988

Tuesday, 10/11/2022 8:18:46 AM

Tuesday, October 11, 2022 8:18:46 AM

Post# of 6299
omg wow! But the bottom line is that you probably called Schwab and got someone to speak with immediately (complete impossibility with Etrade) and they were able to rectify it. I am getting my account up and running with Schwab. My first transfer has been completed and I have another one in the works. I have yet to make a trade with them, but I have picked up the phone and called them a few times, tried their online chat, and contacted them via online customer service messages - absolutely NO PROBLEMS. It is like night and day if you have to compare Schwab with Etrade regarding their customer service.
But here's a very funny thing. After placing the first transfer and receiving notice from Etrade that it went through they sent this line in the email: If you haven't already told us why you made this transfer, we'd love to hear from you at the number above. Your feedback could help us do better.
OMG really Etrade? I (and hundreds of other customers) have been telling you for two years! You don't like customers who only trade stocks - because you don't charge commission anymore you treat these customers like trash.
Join InvestorsHub

Join the InvestorsHub Community

Register for free to join our community of investors and share your ideas. You will also get access to streaming quotes, interactive charts, trades, portfolio, live options flow and more tools.