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Thursday, June 30, 2022 2:58:03 PM
Called in an order June 21st. Everything was correct.
No delivery. No charge either on my CC. I called in last night and left message that product wasn't sent. NEVER GOT BACK TO ME.
I went online this am and placed another order for EME replacement device. It was successfully placed.
I then called in to DonJoy and talked to a sales representative.
He said, given both confirmation numbers, that both were on backorder. NEVER WAS I GIVEN AN EMAIL TO THAT EFFECT.
I asked was it a supply issued by BioElectronics. He said no it was purely "THEIR RESTOCKING ISSUE.
I asked several times and yes it was their stocking issue.
I said yes i will take the two when in and thanked him.
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