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Re: bar1080 post# 6124

Thursday, 05/12/2022 2:57:59 PM

Thursday, May 12, 2022 2:57:59 PM

Post# of 7066
Two orders for electronic databases. My account shows the two open orders, but the system won't let me complete the process.

Customer service rep (who I am clearly bothering) says it's because I have an open invoice. My account doesn't show any open invoices and the rep agrees with that. But "that's what the computer says". So I can't buy the databases or pay for them which I'm willing to do right now.

So now the accounts receivable guy has just e-mailed me a link to pay my open invoice. I click it, and it says "You have no open Invoices".

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