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Re: None

Sunday, 12/26/2021 1:17:44 PM

Sunday, December 26, 2021 1:17:44 PM

Post# of 335375
I CAN UNDERSTAND WHY DONJOY IS A FAILURE

* Can't have 2 separate Billing & Shipping addresses. Always puts one or the other in both spots.

* Replacement device doesn't show up on their site

* Tried about 1 month ago to order online. Billing address I goofed the zip code by 1 number. I corrected and resubmitted. I was charged 5 times without order being placed.

* Had to resort to a call in to get my order. 11 minutes to consumate the buy. On hold, on hold, old order taker that I had to keep repeating my stats for the order.

* Also search bar keeps popping out; can't input a search for EME Replacement Device.

Right now I can't buy from the DonJoy online.

Tryactipatch.com was a breeze.

No wonder Kelly is pissed at them.