Computer Learning

[Susie924]

I figured out what actually happened!

Apparently I have two profiles set up on my computer and when I was on Windows 7 I used one of them. When I upgraded to Windows 10 it started using the other one which is why I didn't have my old emails.

The reason I found it was because when I was trying to restore files I needed to be logged in as an administrator. That is when I realized it was a different profile.

I logged in with the profile that I used for Windows 7 and all of my old emails are there!!!!

Of course on that profile none of my new emails have come in since February 20th but I am not worried about that because until I get it completely straightened out I can get my emails on my phone, my iPad, and also at AOL.com