Mr Cooper Group Inc (COOP)

[Royal Dude]

"We are committed to providing our customers with the tools and resources they need to be successful in today’s marketplace. We are focused on increasing conversion rates (i.e., recapture) on our existing servicing portfolio and growing our third-party origination businesses. We have continued to diversify our origination business in order to be successful in multiple market scenarios by offering different products. We believe we can originate these products profitably and with acceptable levels of risk. We expect to continue to make investments towards acquiring new customers through various outbound marketing initiatives and expanding the purchase recapture business by focusing on existing customers who are looking to purchase a new home."

https://secfilings.nasdaq.com/filingFrameset.asp?FilingID=13966500&RcvdDate=2/28/2020&CoName=MR.%20COOPER%20GROUP%20INC.&FormType=10-K&View=html