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Monday, 01/20/2020 10:19:37 AM

Monday, January 20, 2020 10:19:37 AM

Post# of 249562
LastPass is in the midst of a major outage

LastPass issue appears to impact users with accounts dating back to 2014 and earlier.

https://www.zdnet.com/article/lastpass-is-in-the-midst-of-a-major-outage/?ftag=COS-05-10aaa0g&taid=5e25a4920a3ab60001228d28&utm_campaign=trueAnthem%3A+Trending+Content&utm_medium=trueAnthem&utm_source=twitter

Password management service LastPass is currently going through a major outage as users are reporting being unable to log into their accounts and autofill passwords, with some users reporting issues going back for days.

User reports about login issues have been flooding Twitter, but also the company's forum, Reddit, and DownDetector. Users are reporting receiving the following error when trying to log in: "An error has occurred while contacting the LastPass server. Please try again later." Both home and enterprise users are impacted.

According to reports, LastPass' support staff has been either non-responsive, or denying reports of any technical issue happening at all. Despite issues being reported as far back as three days, the company has not updated its status page to reflect the incident, nor do they provided any type of explanation or useful help to their userbase.

"The fact that LastPass is denying on twitter that there is any outage when multiple people are reporting auth server issues and are locked out with no support response means that I have to walk," said one user on Reddit. "The worst part is not the outtage itself but their (lack of ) response. You gotta be able to trust your password manager and now I can't."


@LastPassHelp I can't login, I have these errors:
On your site: "An error has occurred while contacting the LastPass server. Please try again later."
On the chrome extension, no error but I can't log in.
On Windows, see the screenshot pic.twitter.com/UtXOguANx0
— Fako (@Fakochair) January 19, 2020

pic.twitter.com/n2ggS5DWuS

Please see more at the link above.
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