A large amount of the people in CSR roles with the brokers are not certified...they don't have their series 7 and as such aren't qualified to really give advice...Most of these people have no clue about how the market works let alone what an obo/nobo list is...
By default unless you opt out..you are on the NOBO list..that is a fact.
I worked in a brokerage in the late 90's through to the early 2000s
I taught daytrading and the psychology of trading.
I was required to be fully complaint with SEC rules and to successfully complete series 7 in order to speak to investors....
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