IH allows a poster to say anything they want (within reason) about a principal of the company, just not about another poster, so post away, it's your opinion.
In my opinion, Yates has been working his a** of to make a success of this company and I believe he is making progress. Yes, he was starry eyed at the beginning and thought FroYo would sell anyplace there was 15 sq ft available to install a robot, but he has learned and is focused now on the most profitable locations. The company is making steady progress and if it can achieve it's targets for this calendar year I believe it will be successful. JMO.
