Wave Systems Corp. (fka WAVXQ)

[Genz2]

Facebook’s Faulty SMS Two-Factor Authentication is Locking Out An Alarming Number of Users

https://www.searchenginejournal.com/facebooks-faulty-sms-two-factor-authentication-is-locking-out-an-alarming-number-of-users/301023/

An issue with Facebook’s SMS two-factor authentication is keeping a significant number of users locked out of their accounts.

The problem is users are not receiving text messages from Facebook which they need to verify ownership of their accounts.

Joe Youngblood, one of many users currently locked out, has been documenting the process of trying to regain access to his account.

He’s going on over 15 days of not being able to log in to Facebook:

see link for twitter post -

Despite many attempts of reaching out to Facebook about this issue, he has not received any help.

As mentioned, he’s not alone. With a quick search for “Facebook SMS” on Twitter you can find many other users locked out of their account for the same reason.

The faulty SMS two-factor authentication problem appears to be severely underreported even though it’s impacting users worldwide.
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This problem is especially concerning since many Facebook users (600 million) who had their passwords exposed internally were strongly incentivized to use Facebook's 2FA. This would not have happened if Wave VSC 2.0 and Wave Knowd (currently in retirement) were being used as the method of strong authentication!! Please read the links below. The summaries reveal that Facebook users could have better authentication that is easier and more effective with Wave!!
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https://www.wavesys.com/products/wave-virtual-smart-card

https://www.wavesys.com/buzz/pr/wave-knowd-introduces-new-model-internet-authentication-without-passwords

Wave Knowd Introduces New Model for Internet Authentication Without Passwords

Knowd ‘Trust Score’ Assures User Identity when Accessing Web Services