As a publix co T/A, have they ever heard of "redundancy"? I am just a person at home with 5 different computers and 2 different networks.
If Xfinity goes down, I use Verizon as a back up. I even have a back up battery, for my desktop, that last 4 hours and weights quite a bit, I also have a back up battery for my iPhone, and I turn on my hot spot. I have three laptops and two iPhones.
I have never heard of this problem, and I am just a person living at home.
I can access the internet from Burma if I wanted to, which I have. This is pure BS.