I didn't go into detail in my earlier post, but I was helping a friend evaluate whether he might want to become a franchisee. He contacted a number of franchisees, and not just the ones that the company directed him to contact. It was informal, non-scientific, somewhat random and by no means comprehensive. That said, he spoke to a sufficient number of them to feel comfortable that the franchisees who actually have kiosks in operation are generally positive.
"Our" expectations were mostly my personal expectations that the difficult circumstances faced by the company would have adversely affected its relationships with franchisees, particularly in light of its history with Fresh Healthy Vending franchisees. I was surprised to hear otherwise.
My friend ultimately declined to purchase a franchise.
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