In response to questions about today's PR, the company sent the following via Sean Paul, IR:
"This rollout was a real world field test for Flex and Pitney Bowes. Both of them being multi billion dollar companies responsible for producing, delivering and servicing the machines that Generation Next sells. The following was discovered during the 90 days.
1) Key weakness in the machines design were identified and multiple design enhancements and software upgrades were implemented to resolve all issues experienced in the field.
2) Both delivery and service protocols by Pitney Bowes were changed to increase delivery capabilities and enhance customer experience to address the increase in orders in 2018
This test also indicated that average price per cup over 100,000 servings sold was 4.61 per cup. The current cost per cup is 1.12. (311% profit margin)"
Also, although somewhat vague, I was told that 50 machines at a time were offline for upgrades at various times through this 90 day period. Average cups sold per day per operational machine was about 34 with some machines seeing sales as high as 100 in a day. This average includes machines prior to the upgrade as well as machines post-upgrade (my conclusion).
