FinancialBuzz.com News Commentary
NEW YORK, April 25, 2018 /PRNewswire via COMTEX/ -- NEW YORK, April 25, 2018 /PRNewswire/ --
According to a report by Zion Market Research, the global customer relationship management (CRM) services market is expected to reach USD 30.40 billion by 2022 and growing at a CAGR of 36% between 2017 and 2022. The use of new technologies such as CRM analytic solutions have provided businesses with efficient return on investment. CRM solutions are engineered to help understand customers and recognize long term profit growth by utilizing available database of the customer through various sources. CRM system solutions help businesses to perform complex analytics for decision making in various fields including marketing, sales and service performance. nFusz, Inc. FUSZ, -7.73% Pegasystems Inc. PEGA, -0.08% Oracle Corporation ORCL, +0.48% Atento S.A. ATTO, +0.65% LogMeIn, Inc. LOGM, -0.13%
The research firm Forrester explains the importance of CRM as a new technological tool for business operations. "Technology is radically changing your customers and your business… The only source of competitive advantage is the one that can survive technology-fueled disruption - an obsession with understanding, delighting, connecting with, and serving customers. This means that effectively managing your company's relationships with those who buy your company's products and services has never been more important," Forrester indicates.
nFusz, Inc. (otcqb:FUSZ) on April 6th announced that it, "has entered into a strategic partnership with Service Quest, the direct selling management consulting firm that has helped launch over 600 direct sales organizations worldwide, including MLM, party planning, and network marketing companies. Over the past 25 years, Service Quest has developed a far-reaching network of relationships with nearly 30,000 leaders in every function and sector of the direct selling industry. Service Quest will introduce nFusz's interactive video sales tool, notifiCRM, to new and existing direct selling organizations.
"Every direct selling organization out there will benefit by utilizing notifiCRM," states Terrel Transtrum, CEO and Founder of Service Quest. "We've already introduced nFusz' notifiCRM platform to many of our clients, whose reaction was as excited as we are. We look forward to continuing this partnership," continues Mr. Transtrum.
"Service Quest is an ideal partner for us as we continue to extend our reach into the direct sales and networking marketing sector," states nFusz CEO, Rory J. Cutaia. "They've been in this business for decades, know all the major players, and have already introduced our technology to key decision makers to help accelerate our plans for broad adoption of our technology throughout the industry," continues Mr. Cutaia."
