I heard the same. I was told to smile and .... https://www.google.com/search?q=wait&rlz=1C9BKJA_enUS771US771&hl=en-US&prmd=vin&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiiscb605zaAhUCQawKHSj_AQ8Q_AUIEigC&biw=1024&bih=653#imgrc=ArvNxAJjU6GfvM: