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Re: cintrix post# 680

Saturday, 10/07/2006 9:41:45 PM

Saturday, October 07, 2006 9:41:45 PM

Post# of 2101
Do you have phone or TV service with them?

My friend had phone and fiber, disconnected the phone and that is what happened. Here is the letter, believe it or not, this could happen to you or someone you know.


Dear Valued Verizon Online Customer,

Thank you for choosing Verizon Online. Unfortunately, we are unable to bill your Verizon Online service charges to the telephone number you provided. Please contact us immediately so that we may update your billing information to ensure continued service. We have provided you with 2 ways to update your information.


1. Online - Go to http://sso.verizon.net/ssowebapp/VOLPortalLogin
and update your credit card information quickly and easily through our secure Web page.

2. Call Us - Call 1-800-567-6789 between the hours of 8 a.m. - 8 p.m. CST, choose the Billing option, and a representative will update your information over the phone.

If we do not receive valid billing information within 10 days of this letter, you will not be able to access your Verizon Online account. To avoid disruption of your service, please contact us today.

our policy requires us to suspend your account and refer any outstanding debt to collections.

If you have an annual service contract and your service is terminated before the initial term is up, an early termination fee may apply.

Verizon Online is committed to delivering high quality service and world-class technical support to you and all of our customers.

Sincerely,

Verizon Online
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