A.I.M. Users Bulletin Board

[SFSecurity]

Hi Gang, For those of you using TDAmeritrade beware! Their web site does not accurately present the figures for your account.

In one account it is always deducting the trivial interest earned by the cash on hand yet in another it does not. I have complained about it and they haven't fixed it for more than 6 months.

In a far more important area are the figures for the following items I've been tracking in a spreadsheet for the last 6 months.

 "Listed Portfolio Total"	 
 "Listed Cash on Hand"	 
 "Increase (Decrease) in Cash on Hand"	 
 "Listed Day Stock Value"	 
 "Day Stock Listed Value Difference"	 
 "From Prior Day Listed Portfolio Change"	 
 "Upper Left Listed Day Gain/Loss"	 
 "Lower Right Listed Day Gain/Loss" 
 "Dollar Day Gain Column" 
 

The ones I've highlighted don't match up with others so it makes it difficult to be sure where things actually are.
And TDAmeritrade keeps giving me b!@#$%^t reasons as why this is the case. The only legit one I can think of is that they subtract the dividend from the current price on ex-dividend day even though that is not the price it actually sold at. They say it is "tradition."

Other than that they will say that after market trading (even when there has been none!) or that some manipulation about the previous day close is done for a reason I've never been able to understand.

The bigger issue is that they fixed almost everything in one account but not in the one that is critical, the trust account that I'm trustee for. Argggh!

Anyone got experience with these type of issues elsewhere?

Best,

Allen