Yippy Inc. does the ISO certification by free will and the reasons for that are as follows:
Why would a company want ISO certification?
ISO certification is a statement to your stakeholders, employees and senior management that the business wishes to operate to a set framework in order to achieve its company objectives. Be this customer satisfaction objectives, production objectives or environmental objectives etc. By setting yourselves the task of maintaining an external certification you are proving the company’s commitment to these objectives as well as increasing the credibility and customer confidence in the brand / service or product. For example by running a quality management system, a company can stay in control of its processes and procedures, ensure if anything does go wrong it is rectified quickly, efficiently and to the satisfaction of the customer. It can also ensure a smooth line of communication between employees, suppliers and customers at all times.
Many public and private sector tenders request ISO certification as either a pre-requisite to moving to the next stage or as a filter to remove companies from the tender process. By achieving the ISO certification that your customers give weight to, ensures that you are on a ‘level playing field’ with your potential competitors and improves your chances of successfully tendering. In short a company gets ISO for major internal efficiency improvement which allows them to achieve greater results both in a sales and operational capacity.
What is ISO 9001?
ISO 9001 is a quality management system that can be integrated into any business. It is focused on ensuring the business delivers a consistent level of quality to its customers by having well defined and regularly reviewed processes and procedures. The system fully integrates within the existing business procedures and becomes part of the culture within the organisation. Eventually a business will not perform a task to conform to the ISO 9001, it will perform the task for the good of the business. The system covers eight main business principles which are:
Customer focus
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationships
why do we need ISO 27001?
Threats to information security do not come through IT alone. Unhappy staff, resentful ex-employees, deceitful managers and competitors can all have access to your confidential information and can use this to the detriment of the business and its reputation. This can be purposeful or accidental. Information is not confined to electronic format but encompasses all forms of communication including verbal and hard copy.
The ISO 27001 promotes that adequate training and records are in place for all staff so that they know what is expected of them. This can prevent any accidental breaches of security.
