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Friday, September 19, 2014 9:13:45 AM
http://aviationblog.dallasnews.com/2014/06/union-leaders-say-southwest-airlines-employee-morale-is-low-want-new-contracts.html/
Businessweek.com/ 9-17-14
The International Association of Machinists and Aerospace Workers, asked a federal mediator last month to intervene in its talks on behalf of 6,000 customer service and reservation agents. The union’s argument is predictable—and hard to argue against: “Southwest earned nearly $1 billion last year, is on pace to report a larger profit for this year, has the most productive workforce in the airline industry and yet refuses to offer any real improvements,” IAM District 142 President Tom Higginbotham argued in a typical news release (PDF).
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