In my opinion, if the Wave CTO Len Veil had done what was necessary to acquire detailed knowledge of the variety of enterprise network environments, he would have been able to build an off the shelf (out of the box) scalable ERAS for SEDs solution much earlier than he did, and actually as far as I know he never did accomplish it. I realize I'm conjecturing a bit here, but I did get a report out the SHM that GM, BASF and BP were all custom jobs. That leads to me to believe that at some time either before or after Solms became CEO that either the solution has been made more out of the box scalable or it's still in the works. In any case, I don't doubt that enhancements were added pre-Solms as one would expect something to be gleaned from deploying three large customers even if the CTO at the time was inept at building scalable enterprise product and the company failed in his tenure to progress past the first three large customers.
A CTO shouldn't need the engineering resources of customers to develop product.
P.S. I realize throwing criticism at past management (monday morning quarterbacking) does little good per se, water under the bridge is just that, other than to state that current management needs to build product that is scalable and sells, that which the previous management was unable to accomplish. Having the CTO present a product at launch is not only a Wave first but probably what the industry expects. Looks to me like the CEO has made the CTO accountable for creating product that will sell.
