Let me help clear up the confusion. I've called many, many times this evening, and let's say out of 20 times 3 of the times the number's crossed. Meaning, that it would pick up Skin Vision's # and same answering machine as if you were calling the same #. 818-255-2476. This number is Skin Vision's # if you search the address, they are both in the same building, not meaning in the same office, but in the same building. I'm sure any of you can put together that there can be multiple warehouses seperately in 1 building. Now, the phone lady thing that you're hearing, about the spanish lady picking up the phone is true. I, spoke to this lady, she was very nice and told me not to worry that she had been there for 6 years, when I asked her where, she could not give me any information but that she was in the warehouse waiting for UPS Deliveries. I also attempted to ask do they get alot of deliveries? She says yes they get alot of deliveries, I asked have you ever seen the BioHarp, but she could not tell me to please call back from 8-4:30pm. So, there is a good chance that it was one of those times that the lines crossed and the lady worked for skin vision. Or, just possibly not many phone calls coming after hours and she could have thought it was a family member calling and answered saying hello Either way there is no need for panic.The only thing I would like to know and if anyone else does know has anybody heard an answering service in the past, because now that sounds very unprofessional. I'm a pretty large share holder, not as large as many of you, but I have alot on the line, and I still have all the faith, that we will all be happy soon.