US Dataworks was founded in 1997 with a mission to convert cumbersome and fragmented payment processing systems to an efficient and consolidated modern payment platform. Our seasoned veterans of the payment processing world work hard to continue our long tradition in payment processing innovations. As a trusted advisor and payments platform provider to many Fortune 100 businesses, financial institutions and government agencies , we are focused on challenging the batch-oriented approach to traditional payment processing.
Today, we count among our customers the U.S. government and some of the country's top banks, credit card issuers, utilities, telecommunications companies, retailers, and BPO firms.
These organizations turn to US Dataworks in large part for its track record of innovation with enterprise payments solutions. Below is a partial list of our company's accomplishments:
- US Dataworks was the first company to offer One Pass decisioning for ARC eligibility - eliminating the second pass for power encoding on all converted items.
- Working in conjunction with OPEX, US Dataworks was the first software vendor to bring Zero Pass processing to market - providing users with the ability to determine ARC eligibility during mail extraction.
- Our MICR parsing and returns engines set new industry standards for acceptable administrative return rates - significantly beating the higher percentages still produced by other solutions.
- US Dataworks technology processed 40 percent of all ARC payments that were converted in the United States.
- US Dataworks was selected as a member of the 2007 and 2009 Deloitte Technology Fast 500, a ranking of the fastest growing technology, media, telecommunications and life sciences companies in North America.
- Our Least Cost Routing/Best Fit Clearing (LCR/BFC) logic changed the way the industry thought of their banking relationships - giving organizations control over reducing their costs and increasing their availability.
- US Dataworks is the first vendor to provide an Enterprise Payment Solution approach to payment processing with capabilities such as a globally accessible interface, and full integration of multiple payment channels through a single hub - allowing organizations to adopt a single platform for their end-to-end payment processing.
- Our unique clearing and settlement capabilities revolutionized the services Bankers Banks can provide to their members. Using the cost effective Clearingworks cloud payment platform Bankers Banks can operate an Image Exchange Network.
- In 2012 we launched a Partner Program designed to increase the number of trusted advisors that could deliver the Clearingworks solution. We are gearing up for the payments revolution that is sure to occur over the next five years, and partners are a key to executing on this opportunty.
Chairman, President, CEO, and Director
Chuck is a seasoned executive and successful entrepreneur, with extensive experience in technology-and in the technology behind exceptional payment systems. He co-founded PaymentNet (later acquired by Verisign) a payment applications company that pioneered the real-time processing of credit card transactions over the Internet. Chuck's interest in payment innovation broadened to include all types of payment methods. His vision of easier payment processing inspired the development of Clearingworks. Chuck continues to provide strategic direction for Clearingworks and continually challenges the team to deliver a superior payment processing service. Chuck is a graduate of the University of Tennessee with a degree in Mathematics.
Randall J. Frapart
Chief Financial Officer
With 25 years' experience devoted to the growth of emerging software companies, Randy brings the financial executive leadership needed to support Clearingworks as an emerging market leader. Randy combines strategic direction with a financial infrastructure to foster an environment for consistent financial performance. His deep experience with SEC filings and capital markets provides the guidance required by a publicly traded company. Prior to joining the Clearingworks team, Randy was CFO of Plumgood Food, a private equity backed online grocer, as well as CFO of publicly traded HyperFeed Technologies and also CFO/CEO of Cyvent Technologies, a Blue Cross Blue Shield technology affiliate. Randy received his B.S. in Accounting from Washington University and his MBA in Management from the University of Texas.
Chief Technology Officer
As the technical architect for Clearingworks, Dave directs the technical vision and strategic direction for the company's innovative product line and oversees Clearingworks' market-leading research and development initiatives. With more than 20 years of software development experience, including four years with Clearingworks, Dave is skilled at creating effective solutions to highly complex problems. Prior to joining Clearingworks, Dave occupied immensely successful positions with Shell Oil Company, 10x Software, IONA Professional Services and the Object Management Group. Dave holds a B.S. in systems analysis from Miami University and numerous industry certifications.
Sr. Vice President of Sales and Channels
As the Senior Vice President of Sales and Channels, Marc Palombo is responsible for managing the sales team at US Dataworks as well as driving the channel program strategy for the organization. His 'team-based' sales approach focuses on core metrics designed to drive results through management by objectives. This approach gets everyone in the company concentrating on acquiring new customers and closing new business. Marc is a huge proponent of formal selling systems and methodologies that are designed to identify each client's unique business challenges. Previously, Marc ran his own sales management company for over 5 years where he worked with more than 26 SaaS (Cloud) companies, software firms, and technology start-ups. In this role, he helped these organizations significantly grow their revenues and become targets for acquisition. A key strategy in Marc's success was in building his clients' reseller channel programs. Representative clients include Microsoft, VMware, Citrix Systems, and VASCO. Marc also has a passion for creating strategic alliance relationships and currently sits on the board of directors for the Washington, D.C. chapter of the Association of Strategic Alliance Professionals. Marc has a Masters of Science in Technology Management and a Masters in Business Administration (MBA) from the University of Maryland, University College.
Vice President - Product Marketing
Leilani Doyle is a seasoned executive and entrepreneur with a passion for simplifying all forms of payment processing. In her current role as Vice President of Product Marketing, Leilani delivers on the US Dataworks brand promise of being a trusted advisor to the market, in addition to educating the market on payment processing innovations offered by the Clearingworks platform. Prior to joining US Dataworks, Leilani was founder and CEO of Citation Solutions, an Internet application development company serving financial institutions, government agencies and Fortune 1000 companies. In addition, Leilani held several treasury management and product management positions, including senior product manager for ACH services at CFI ProServices, (now Heartland Financial) and product manager at First City National Bank (now JP Morgan Chase). Leilani is a founding member of the NACHA Internet Council and actively participates in numerous industry associations including AFP, NACHA, BAI, ECCHO and The Institute of Financial Operations. Ms. Doyle graduated from the University of Texas with a bachelor's degree in English
Vice President - Operations
As Vice President of Operations, John Penrod provides the insight and leadership required to consistently deliver a superior customer experience for all US Dataworks clients. John's extensive background with process and methodology was the cornerstone for the development of our white glove service standard. With more than 25 years experience in professional services for various technology companies, John is an integral part of the US Dataworks team and is a trusted advisor to our clients and prospects. Prior to joining US Dataworks, John worked for a number of public companies including Ford, Dynegy and BP, where he served as Director of Professional Services, Director of Quality and PMO Director. John holds several industry certifications in project management and quality and is a member of PMI and ASQE.
Vice President - Product Management
Wade has over 17 years of experience with improving the quality and efficiency of payment processing solutions. As Vice President of Product Management, Wade leads a team of payment processing experts to consistently provide a superior client experience with each new product and app delivery. This customer-centric focus and overall quality of service delivery inspired Clearingworks' White Glove Service, ensuring personalized support and client interaction, any time, any day. Wade passionately advocates for continued innovation in Clearingworks by drawing on his team's experience and direct input from our client community. Prior to working with Clearingworks, Wade was a senior technical project manager with CFI ProServices and a supervisor of development with TeleCheck. Wade holds a Bachelor of Science in Computer Engineering from Texas A & M University.
Clearingworks provides you with the four pillars of payment processing success.
Running a business is difficult. Processing and depositing payments from customers should be easy. That's where ClearPayments comes in. Our integrated, multi-channel, single payment platform allows you to process payments from several different channels, and helps reduce operational costs by streamlining the payment process into one fast, convenient platform.
Online Bill Payments
- Paying bills via the Internet is a primary method of bill payment for millions of people. In fact, more than 45 percent of all bill payments are made over the Internet, according to the 2010 Consumer Billing and Payments Trend study.
- If you implemented an online bill payment system more than 2 years ago, chances are you will realize valuable enhancements in upgrading your system or if you have yet to implement your online bill payment solution, we can help.
- Clearingworks is different from other online bill payment solutions in that we consolidate all your payments (paper and electronic) into a single secure system. This provides seamless posting to your accounts receivable, lower payment processing costs, lower banking fees, improved security and enhanced privacy controls.
- And it comes with the Clearingworks promise of white glove support and 100% uptime guarantee.
Tele-Based Bill Payments
ClearPayments allows you to process payments made via telephone and convert them into a more easily managed and tracked electronic format. We follow all regulatory guidelines, including the National Automated Clearing House Association and the Check 21 rules so you can rest assured of regulatory compliance.
Mailed-in Bill Payments
Payments that are mailed to your office can be easily processed using your existing check scanners or transports, or with newer more cost-efficient check scanners. ClearPayments interfaces with all check scanning equipment, and eliminates the need for a separate lockbox processing system. Our check processing automation and optimized workflows save your operators time and improve posting accuracy.
Walk-in Bill Payments
Some customers prefer or need to make payments in-person, and with ClearPayments you can process those payments using Clearingworks. There is no need to use a separate system for payments collected at your own locations or service centers. For walk-in payments that are received at a grocery store or other authorized location, Clearingworks can accept their posting file and payment information for a truly integrated accounts receivable update.
Once you have processed payments, the deposits must be converted into operating capital. ClearDeposits provides the capability to process payments in multiple ways depending on the cost structure and banking relationships of your business. We allow you to shift from expensive and wasteful paper-based systems to more efficient and cost effective electronic payments and deposits.
Automated Clearing House (ACH)
ClearDeposits will prepare ACH files for those payments that are eligible for ACH processing. These include payments that are received over the Internet, payments received from a mobile device, payments received by telephone or paper payments that can be converted to ACH. ACH is typically the lowest cost option for making deposits and comes with standard next-day availability of funds.
ClearDeposits provides the ability to convert paper checks into electronic image files according to the Check 21 and X9.100-187 standard. These image deposits can then be transmitted to your bank electronically, eliminating the need to transport checks to the bank.
In addition to preparing the Check 21 files for deposit, ClearDeposits can also perform duplicate detection, affix proper endorsements and with many financial institutions offer same-day or next-day availability of funds.
Accounts Receivable Conversion (ARC)
ClearDeposits helps reduce cost by converting eligible checks into ACH transactions, according to NACHA rules. In fact, we are the largest processor of ARC check conversions in the US. Converting checks to ACH transactions can save up to 60% on banking fees and provide guaranteed next-day availability of funds. Most companies receiving a high number of consumer payments can convert up to 80% of their checks to ACH transactions.
Credit and Debit Card Processing
With ClearDeposits, it's easy to integrate your credit and debit card processing into your payment processing operations. You can reduce errors, identify potential duplicate payments and simplify management reporting. Customers can set up both automatic recurring payments as well as one-time payments in Clearingworks. Additionally, designated employees can take payments by phone or in-person.
You can also add value by reducing your PCI compliance requirements when you use Clearingworks to store your cardholder data. You'll also lower your costly interchange fees with our negotiated rates.
Not all payments are successfully cleared with the initial deposit. This results in a costly exception process for your company.
ClearReturns can reduce the time your company spends handling these exceptions by providing services such as automated returns matching and automated processing of resubmission and posting final returns status and fee assessments.
Whether returns are a result of an administrative error in the process of converting a paper check into an electronic version, or due to insufficient funds, ClearReturns can match the original document automatically, saving you time and increasing the accuracy of your returned-item processing. Plus ClearReturns can process returns under the Check 21 rules. No more waiting for the paper, or image replacement documents (IRDs) to come to your bank. Clearingworks will receive electronic files from your bank to expedite the process.
ClearInsights is the engine that powers the Clearingworks platform. It provides unmatched reporting capabilities to assist in tracking payment status and in producing detailed analytic information. This data is crucial in tracking payment trends and types, and in creating up-to-the-second progress reports.
ClearInsights simplifies control and reporting for compliance audits and other institutional quality control practices by allowing you to easily monitor payment progress across multiple platforms. You can also easily create charts, graphs, Excel spreadsheets or other management reporting tools to monitor the effectiveness of current processes and make improvements or adjustments where needed. All of this is done with a strict adherence to industry and regulatory privacy standards ensuring that protected information, such as checking account numbers, is not disclosed.
ClearInsights also serves as a data warehouse that helps you manage the retention of your records for 60 days, 2 years, 7 years or whatever your particular requirements are.
The success of Clearingworks is the simplicity behind the system.
By streamlining the payment processing system into a single, easy-to-use, integrated platform, Clearingworks improves your productivity and your bottom line.
With over 8 million payments processed per day, Clearingworks gives you a proven, enterprise-class payment processing service and powerful payment analytics tools in one integrated solution for one simple price.
And we'll have you up and running in 30 days or less. Guaranteed!
Viewing, Validating and Testing X9 Image Cash Letter files has never been easier. Why pay thousands of dollars for a software license that has to be installed on your computer.
With ClearView-X9 cloud delivery model, viewing, editing and comparing Image Cash Letter files can be performed anywhere you are. Just use any Internet connection to login to ClearView-X9 and you are good to go.
Plus it is secure. All image files stay on your local computer or network. ClearView-X9 runs as a service over the Internet and allows you to view Image Cash Letter Files without expensive license fees or difficult software installation.
- Find the X9.100 file with our Easy Finder process, displaying all the unique identifiers needed to browse and select the file for which you are looking
- Compare two X9 files for differences in order to review and confirm changes
- View front and back of check images
- Validate to the X9.100-187 standard
- Easy to understand file structure including file, cashletter, bundle, items, and control records
- Edit or Delete records with easy recalculation of totals
- Search and replace feature for dates, routing numbers, and amounts
- Print/Save selected items as PDF files for easy sharing of information within your organization or for file adjustments
- Highlights errors in the file format with easy access tips to correct the error to conform to the standard
Starting At Only $50/Month
US Dataworks Revolutionizes In-Store Payments With PayItFast
PayItFast, a first-of-its-kind cloud-based solution for automating in-store (walk-in) payments, revolutionizes in-store payments by eliminating the need for a computer at the point of payment acceptance. Plus, PayItFast accepts all payment types, including checks, cards, and cash. PayItFast centralizes payments received at all locations into the Clearingworks payment platform for improved financial controls, ease of integration with Customer Information System (CIS) or accounting systems, and reduced processing costs. Businesses can now offer the convenience and timeliness of in-store payments without the hassle and expense of current product offerings.
Recent studies identified a growing trend in walk-in payments. According to the 2009 FDIC study, there are approximately 30 million households that are either unbanked or underbanked (meaning they regularly rely on services such as check cashing and payday loans).* As a result, the number of in-store bill payments is on the rise. In fact, an Aite Group study recently estimated the total number of in-store bill payments at 859 million in 2009, up substantially from 749 million in 2005, an increase of 15% over the four year period.** Unfortunately, walk-in payments are among the most costly transactions to process.
Until now, businesses were forced to rely on fragmented manual processes that delayed funds availability and inconvenienced customers. What's more, businesses struggle with limited counter space and staff training time, which is why PayItFast's compact design and streamlined operations is the perfect solution.
PayItFast is an App that extends the Clearingworks four pillars of modern payment processing:
- ClearPayments - Comprehensive, multi-channel payment processing for paper checks, Internet, phone payments, lock-box, electronic bill-pay and now in-store payments with PayItFast.
- ClearDeposits - Multiple deposits and clearing for Automated Clearing House (ACH), Check21, and credit/debit cards.
- ClearReturns - Automated returns matching, resubmissions, posting of final returns, and fee assessments.
- ClearInsights - Integrated retention and retrieval of payment data and images with powerful, payment analytics.
US Dataworks has turned the concept of traditional walk-in payment processing on its head by delivering an affordable solution to an otherwise high-cost transaction. The combination of our Clearingworks cloud-based delivery model and the ability to process any payment type provided by PayItFast will significantly reduce the upfront and ongoing costs while accelerating funds availability.
Get started with PayItFast today by contacting firstname.lastname@example.org.
PayItAnywhere is a new App that extends the Clearingworks Platform by accepting one-time or recurring payments from any billers website. This new App enables billers to keep up with the online payments landscape, which is complicated by changes in technology, security requirements, and customer demands. PayItAnywhere also enhances the overall customer experience through seamless integration with all other payment channels, while reducing the burden of PCI compliance.
Online payments posted a double-digit growth over the last 12 months, according to the 2010 Billing Household Survey.* This study also confirmed that billing and payment activities are the primary reasons consumers visit company websites of service businesses. What is more, the overall customer experience of bill payment influenced customer retention. According to an Aite Group study released in April 2011, nearly 26% of all consumers will pay their bills at billers websites by 2013. Billers must provide the best customer experience possible in processing their payments and remove unnecessary barriers to online bill payment, such as convenience fees, delays, and poor user experience.
PayItAnywhere is priced at a simple monthly subscription fee plus an initial setup charge. Find out more now by contacting email@example.com.