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Re: ottoman post# 152241

Monday, 10/29/2007 8:37:39 AM

Monday, October 29, 2007 8:37:39 AM

Post# of 286056
You reminded my I have this POS awaiting round-up also, so I shot off a message to etrade... Here is their response...

From: E*TRADE Customer Service
Sent: October 26, 2007 4:56 PM ET
Subject: Account Services
Topic: Statement Questions


Message:

-----------------------------------------------------------------------------------------------
Dear Dspetry,

Good afternoon! Thank you for your email regarding the receipt of your 100 shares of HBWY
, we appreciate you taking the time to write and I apologize for any inconvenience.

After researching your inquiry, it appears we are still working with the transfer agent to get this resolved. Per our corporate actions department:

There is a street-wide problem on this issue. The agent will allocate new shares only upon receipt of physical certificates. We are working with counterparties (other brokers that owe us shares) to resolve the issue and get the shares due. Upon receipt, we will allocate to the customer.

I hope this helps, but please call or write with anything further. Thank you and have a wonderful day!

I hope this information has been helpful. Please let us know if we've addressed your questions and concerns satisfactorily by using the link below and taking a 30-second survey.

http://etradefinancialsurvey.com/s04/stu.php?i=164&p=9744

As always, thank you for choosing E*TRADE Financial for your investing, banking and lending needs. We encourage you to continue using the Help Center for any assistance in the future. You are also welcome to call us at 1-888-388-2900 between 7AM and 12AM EST, seven days a week. International customers please dial 1-916-636-2510.

Sincerely,

Clayton Rimmer
678-319-7400 ext.223-4813
7:00-4:00pm EST M-F
Senior Financial Services Representative
E*TRADE Securities LLC
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