Last Modified: March 31, 2011
InvestorsHub.com, Inc. (“Investors Hub”) is committed to protecting your privacy.
and the options you have when visiting
using its applications or related services (hereinafter referred to as “the Website”
Policy and applies only to information collected from you through this Website.
or in any other manner except through this Website.
Please note that other websites affiliated with InvestorsHub.com, Inc. may be governed
by separate policies. When visiting any of our other sites, please refer to its
By using this Site, you are agreeing to accept the practices described in this Privacy
a prominent notice on the home page of our Website or by sending you a notification
informed about how we are protecting your personal information. Be advised that
and any updates.
Information” means any piece of information that potentially can be used to uniquely
identify, contact, or locate a single person and that Investors Hub collects from
you. Personally Identifiable Information includes, without limitation, the following:
user name, password, first name, last name, address, e-mail address, phone number,
birth date, credit card number, IP addresses, audio or video in which you are depicted
or identifiable, etc.
Any Personally Identifiable Information collected by Investors Hub will be safeguarded
to protect against unauthorized access. Procedures are in place to secure any personal
information provided to Investors Hub. Investors Hub stores your personal information
in a computer database on dedicated servers that allow only limited access. Investors
Hub employs commercially reasonable efforts to protect this information from loss,
misuse, and other unauthorized disclosure, alteration or destruction.
Who is Collecting Your Information
Investors Hub and its affiliates are the sole owners of the information collected;
loan this information to any third party. However, we may use and share aggregated
information that does not personally identify you with third parties in order to
improve the Site for our Website users. You can always be assured the information
we collect is used to provide a more personalized experience for our Website users.
Such "site usage" and statistical information may be made public information at
Investors Hub’s discretion.
Please note that we do not control all content served in conjunction with our Site.
Investors Hub site may include content from other parties that may perform user
activity tracking other than that described herein. In particular, some of our partners
may use "cookies" in ways that we do not.
None of the required information and/or optional information collected on any form
on this Website is used for other purposes than those stated on such form or in
share information provided through the Website with third parties under contract
with Investors Hub to assist in providing certain services or other features offered
to our Website users. In the event that Investors Hub utilizes a third party to
provide such services, our contract with the third party will include obligations
upon the third party to keep all information obtained during such contract confidential
What is Collected, and How Do We Use It
Although you may browse the public pages of our Website without registering or providing
any Personally Identifiable Information other than IP addresses, certain sections
of our Site do include forms on which you may choose to supply personalized information
that will enable you to make purchases online, access premium content or receive
individualized services or features that we cannot offer anonymous users, and certain
other pages of our Website can be accessed only by registered users. You can always
choose not to provide information; however, if you do choose not to provide such
information, you may not be able to make purchases via the Site, access certain
areas of the Website, obtain premium content, or take advantage of certain other
Except as necessary to facilitate or fulfill any aspect of any services, products
or features that you purchase, request, register for or subscribe to via the Website,
lease, share or exchange your Personally Identifiable Information with any third
In order to access pages requiring registration, you will be required to create
a User Account by completing the registration form and creating a User ID, alias
and password. If you create a User Account, Investors Hub collects certain Personally
Identifiable Information when you register, including your user name, alias, password,
first name, last name, and e-mail address.
If you register for premium services, such as Investors Hub's Message Board Packages
or ADVFN's Real Time Market Data or you wish to gift a subscription to another person,
a credit card number as well as contact for a third party recipient, if applicable,
will be collected. It is optional for you to decide whether to provide additional
information beyond these items. Credit card information is never stored on or by
Investors Hub. It is processed entirely by Verisign or other similar third-party
processor via secure transaction.
Special Notification with respect to Children's Privacy (Users under the age of
In response to concerns about protecting children's privacy online, Congress enacted
the Children's Online Privacy Protection Act of 1998 ("COPPA"), which sets forth
rules and procedures governing the ways in which Web sites may collect, use and
disclose any personal information for children under the age of 13. Investors Hub
does not target children under the age of 13 and does not offer or knowingly sell
any of its products or services to children. Moreover, Investors Hub DOES NOT:
- Request or knowingly collect personally identifiable online or offline contact information
from users under 13 years of age;
- Knowingly use or share personal information from users under 13 years of age with
- Give children the ability to publicly post or otherwise distribute personally identifiable
- Entice children with the prospect of a special game, prize or other activity to
divulge more information than is needed to participate in the activity.
The following are categories of pages on the Website where we collect Personally
Identifiable Information about you.
Alerts & Notices
Our Website offers features that allow you to receive electronic alerts, such as
Free Stock Picks, Daily Markets Bulletin, Forex Weekly News, Investors Hub Service
Announcements, Commercial and Special Offers List, notices about updates to our
Website, other promotional announcements, new products and other information. When
you sign up for such electronic alerts or notices, we will collect certain Personally
Identifiable Information, which may include without limitation your name, mobile
number (if you opt in to receive text alerts), e-mail address and other basic contact
information. As noted, we will send you occasional updates about the site, various
market update information from us and our parent company, ADVFN, and select advertising
via email. In any such email you will have an "opt-out" link you can use to remove
yourself from the lists for any and all specific types of emails we may send. We
send the emails ourselves and do NOT give or sell your email address to marketers
or anyone else.
Newsletters and Other Subscriptions.
Various pages on our Website include forms that permit you to subscribe to newsletters
or other subscriptions. When you register to receive newsletters or other subscriptions,
we will collect certain Personally Identifiable Information, which may include without
limitation your name, address, phone number, e-mail address, confirmation of age
and other basic contact information.
Online Purchases/Premium Content
If you order products or subscribe to premium content via our Website, we will collect
Personally Identifiable Information, which may include without limitation, name,
address, phone number, e-mail address, and shipping and other contact information
for the recipient of the item (if different than yours), your name and account number
(if applicable) as well as payment information, such as credit card number, billing
address, expiration date and other billing information.
Surveys and Other Voluntary Demographic Information
In addition to the above information, certain forms on various pages throughout
our Site may ask users to voluntarily provide a limited amount of demographic information.
In addition, Investors Hub or its affiliates may conduct online surveys that ask
you for demographic data, such as your zip code, age or income level. Investors
Hub or Investors Hub's agents may also contact you by e-mail, using your e-mail
address collected when you filled out one of the forms on our Website, with the
option to participate in consumer research studies. Providing such demographic information
and participating in such surveys or other consumer research are always voluntary.
Investors Hub aggregates the responses we receive before using the information to
improve the products and services we offer. We do not link your individual responses
to your personal information at any time. Investors Hub uses this information only
for internal marketing research to help us better serve our users and customers.
Contests, Sweepstakes & Games
From time to time, Investors Hub may offer sweepstakes, contests or other games.
If you participate in such promotions, Investors Hub may ask for some personal information,
such as names, phone numbers, e-mail addresses, or other contact information, so
that we can contact potential contest or sweepstakes winners. We will clearly post
the rules and terms of each contest or sweepstakes. Please note that, from time
to time, Investors Hub may retain third party vendors to administer such sweepstakes,
games or contests and in such circumstances, those third parties will be required
to collect your personal information in order to administer and fulfill the promotion,
as well as to contact potential winners. Please review the Official Rules for such
promotions carefully, as the personal information collected during these promotions
may be subject to the privacy policies of these third party vendors as well as this
policy of the third party vendors. Please review those privacy policies as well,
because Investors Hub does not have control over the treatment of personal information
by such third party vendors.
Marketing, Promotional or Other Transactional Communications
As noted above, if you have opted in to receive marketing, promotional or other
informational communications from or on behalf of Investors Hub, we may use your
e-mail address from time to time to contact you to announce new features, products
or services that may be available in our stores or on our Website or to send news
and information regarding Investors Hub or its products or services. You can opt
out of receiving these promotional communications at any time by following the instructions
in the e-mail.
We may also use your e-mail address to contact you to verify and/or update any information
related to services, features or transactions that you have requested via our Website.
Although you may opt out of the promotional e-mails as noted above, you should be
aware that, that as long as you use our products and services or otherwise maintain
a business relationship with us, however, you may not opt out of receiving communications
from us relating specifically to those products and services or that business relationship.
Private Message and other Contact Pages
You may also provide Personally Identifiable Information to us when you voluntarily
communicate with us, such as by requesting information via e-mail, utilizing the
private message features on the Website, or otherwise contacting us electronically.
We may retain such Personally Identifiable Information for use and disclosure consistent
Change in Ownership or Business Transfers
As we continue to develop our business, we might sell or buy assets. In such transactions,
customer information generally is one of the transferred business assets. Also,
in the event that Investors Hub or substantially all of its assets are acquired,
customer information, including Personally Identifiable Information, will of course
be one of the transferred assets to the extent permissible under law.
We collect additional information about how you use and access our Website to analyze
trends, administer our Website, track user’s navigation on the Site and gather broad
demographic information for aggregate use, which enables us to improve the Site
by making it more accessible and easier to navigate. For example, we may automatically
receive and record information in our server logs from your browser, including your
IP address (the Internet address of your PC), your computer’s name, the type and
version of your web browser, referrer addresses and other generally-accepted log
information. IP addresses may be linked to other Personally Identifiable Information.
We may also record page views (hit counts) and other general statistical and tracking
information, which will be aggregated with that of other users in order to understand
how our Website is being used.
of data stored on your hard drive containing information about you. Cookies do not
contain any registration information that would personally identify you, as all
such data is kept behind our firewall. Cookies do not allow us to track your usage
of other Websites or the Internet in general. In addition, when registered users
visit our Website and log-in using their passwords, our Website uses "persistent
cookies" and/or "session cookies." Cookies are a form of technology that a server
exchanges with your browser when you access our Website or a section of the Website,
Cookies allow you to navigate our Website without being required to enter your password
more than once during your visit to our Website. When logging in to the Website,
checking the "Remember me" box will result in a persistent cookie; unchecking it
will result in a session cookie being used instead. Most web browsers are set to
accept cookies by default, though you can manually disable the cookies feature of
your browser. You should review the online documentation relating to your browser
or consult with the provider of your browser for instructions on how to disable
cookies. Please note that if you disable cookies on your computer, some parts of
the Website may not function properly or offer you the same degree of personalization.
Some generalized information about cookie technology can be found at allaboutcookies.org.
A “referrer” is the information passed along by a web browser that references the
web URL you linked from and is automatically collected by our Web server. We may
collect and use this information to understand the Websites referring traffic to
our Website and to present appropriate content to our potential users. We may tabulate
referrer information on an aggregate basis to identify trends and traffic patterns.
Investors Hub may share aggregated demographic information with our partners. This
is not linked to any personal information that identifies any individual person.
Investors Hub may use your profile information to create personalized content, offers,
and services, but this information will only be used by Investors Hub and its affiliates.
Investors Hub and its affiliates may disclose any or all of your Personally Identifiable
Information if we are required to do so by law or in the good faith belief that
such action is necessary to: (a) conform to the law or comply with legal process
served on us (for example, under a subpoena, court order or other regulatory requirement
or to maintain or protect the security of the Website); (b) protect and/or defend
our rights or property or other legal interests or of any Website user; or (c) act
in urgent circumstances to protect the safety of the public or other users of the
Website. This includes exchanging information with other companies and organizations
for fraud protection and credit risk reduction.
From time to time we receive requests to disclose the identities of our users. As
noted above, we do not disclose the identities of our users unless we are legally
required to do so. However, you should be aware that the identifying information
specific to your use of Investors Hub, including your IP address, name, and email
address will be delivered when requested by a legal subpoena, subject to the following:
If a governmental agency (for example, the Securities and Exchange Commission, law
enforcement agencies, United States Attorneys' offices or similar governmental agencies)
sends us a subpoena, we will comply with it. If we receive a subpoena by a third
party that is not a governmental agency (for example, a subpoena in connection with
civil litigation), we will attempt to contact the user whose identity has been requested
using the contact information the user provided during the registration process
including by email and/or a message sent to your Investors Hub account so that you
may seek to prevent our delivery of this information or quash the subpoena. We will
wait 10 days after notifying the user before complying with the subpoena by disclosing
the identity of the user, unless the subpoena requires us to disclose this information
before then. If we cannot wait 10 days because of the deadline in the subpoena,
we will advise the user of the deadline included in the subpoena when we provide
notice that we received it.
If you are a paying subscriber to Investors Hub, you are able to send and receive
private messages using our database system. Our policy is that we will not deliver
the contents of private messages to anyone, even when demanded via subpoena. As
a user of Investors Hub, however, you should understand that this is no guarantee
that we won't someday be forced by a court to deliver this information. It hasn't
happened yet, but please be advised that it is possible.
For more information on our policies for handling subpoenas, please visit our
Use of Third Parties or Agents by Investors Hub
As noted earlier, Investors Hub may employ third parties or other companies to perform
functions on our behalf, such as processing and fulfilling online orders or requests,
such as online purchases or other transactions via the Website, processing credit
card payments, shipping or delivering packages, providing customer service, sending
print and electronic mail, removing repetitive information from customer and e-mail
lists, maintaining and analyzing information collected and/or stored via the Website,
hosting sites from this Website, measuring the effectiveness of promotions and e-mails,
performing analyses of users’ activities on
serving images via our Website, and fulfilling other functions necessary to our
Investors Hub also may use third party vendors or other companies to assist in providing
certain services, products and communications to you, such as delivering newsletters,
alerts and other communications to those Website users who have opted in to receive
them. In the event that we utilize third party vendors or companies to provide any
of the services described above or similar services, we may need to share your Personally
Identifiable Information with them to enable those companies to perform their obligations.
However, we will provide these companies only with that information necessary to
perform their functions on our behalf, and we will not authorize them to use your
Personally Identifiable Information for any other purpose. In such event, these
companies are required to agree, in writing, that they will abide by the privacy
statement and privacy standards implemented herein, including the relevant confidentiality
and security provisions.
Third Party Advertising/Cookies
We use third-party advertising companies to serve ads when you visit our website.
These companies may use information (not including your name, address, email address,
or telephone number) about your visits to this and other websites in order to provide
advertisements about goods and services of interest to you. If you would like more
information about this practice and to know your choices about not having this information
used by these companies, click
here. In addition, in the course of serving advertisements to this site,
our third-party advertisers may place or recognize a unique “cookie” on your browser.
You should be aware that there is an inherent risk in transmitting any data electronically.
This risk is inherent in all Internet dealings. Consequently, we cannot guarantee
that any Personally Identifiable Information transmitted will be prevented from
being viewed or used by any particular person and therefore, you agree to hold us
harmless from and against any injury, financial or otherwise, that results from
such unauthorized viewing or use. Moreover, e-mails sent to us over the Internet
are susceptible to detection, decryption, eavesdropping or tampering. Thus, you
agree to hold us harmless from and against any harm, financial or otherwise, that
results from such detection, decryption, eavesdropping or tampering of e-mails.
In addition, you must take steps to maintain the security of your private information
by keeping your password and other personal information confidential. It is important
for you to protect against unauthorized access to your password and to your computer.
Be sure to sign off when finished using a shared computer.
Updating Your Information
Investors Hub will always permit you to decline -- or “opt-out of” -- certain mailings
and other materials we may offer. You may opt-out of further communications at any
time by following the instructions in the e-mail that you receive. If you do not
want to receive e-mail from us, your most immediate recourse is to update your preferences
by entering the e-mail address that is receiving the e-mail, checking/unchecking
the appropriate selections and then clicking the Update button at the bottom of
the page. Alternatively, you may file
Support Request, contact us via e-mail at [email protected],
or write to us with your request, at the mailing address as follows: InvestorsHub.com,
Inc., 1700 N. Monroe Street, Suite 11-270, Tallahassee, Florida, 32303-0501.
Our Site may contain links to other sites. Please be aware that Investors Hub is
not responsible for the privacy policies of other sites. We encourage our Website
users to be aware when they leave our Website and to read the privacy statements
of each and every Website that collects Personally Identifiable Information. This
If you choose to visit our Website, your visit and any dispute over privacy is subject
and application of the law of the state of Florida. Please let us know if you have