Indeed. It lets other freight forwarders know there's a better company out there to choose from. Every implant sales rep needs to walk into companies with these dissertations in hand. I would even email them to perspective clients.
that language has been in several recent press releases and it was mentioned again on the conference call. its a good idea to offer exceptional customer service. couple that with a device that needs less maintenance and I think those pesky freight forwarders are going to start to like it. those consumables costs add up. have you seen the list of consumables that the Ionscan 400 and 500DT need? https://www.fbo.gov/utils/view?id=207f02033bf0ad36684e7b05678af0cc