IT behhoves us to get coomfortable with what CC is all aobut. I am impressed.
Thay have come into Canada and in a few short months have turned that flea-bitten Radio Shack thing into a serious competitor in the tech-entertainment market. Very organized, purpose driven group with clear objectives and ability to carry them out. Great scoop too.
I liked this: "multi-channel retailing - move focus from transactions to relationships and provide solutions to customers wherever they want them"