brewish, I've never experienced a phone problem as you describe; I've always found the extension menu working fine when I've used it.
Regarding Mr. Kaminer, not sure what you were expecting him to be able to say, but as you know he can't discuss anything that hasn't been announced publicly, especially during a quiet period.
OT: brew: I used to live in Naples (Willoughby Acres and Royal Harbor area). Nice town. I moved in 1992, before the big rise in values. I had 15 houses (rentals) down there. Sorry I sold.