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Replies to post #36046 on EP Global Communications Inc fka EPGL
Vaedur
03/22/13 12:31 PM
#36047 RE: wobblenuts #36046
He check his email every hour & try to reply soonest as he believes customer prefer prompt reply thus it make customer feel they get the best attention that they need. He is very selective & only sell high quality / high end products at reasonable price to ensure that customer feel the product is reliable & worth to buy & bring much great benefit thus giving overall a pure satisfaction experience. He warmly welcome customer complain & take immediate action to remedy the problems. All this helps to explain why more than 90% of his customers remain royal since the first day he met them in 1993 till today after 20 years later.