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SmileMakerPmSM

02/27/13 9:17 AM

#4980 RE: just me1996 #4979

that is how you reprogram your customers... when I took over my studio we also got a new dm at same time so i was able to do that one ao per 3 months or period.. because i could always say new management that is one of the reasons old folks aren't here anymore... also my ao is one person first pose... more then 2 people 34.99 all about how you work it the 9.99 is a one person one pose package for 2 people you can get it for 34.99 and enhanced... they are happy with that and never ask me about unenhanced 2 people which is great... and free item with ao is always same pose... and can have freebie enhanced..
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dcdf 22

02/27/13 11:28 AM

#4990 RE: just me1996 #4979

I agree, just_me. The AO has killed my prs, for sure. But I truly believe, more than the "free" offers, it has helped me build my business over the past few years. Word of mouth is so hugely important, especially if you are in a small town, in a low-volume studio like I am. I have managed to turn a profit continually, though not what I would like, because of this. I ended the fiscal year at only 80% to sales, but was down only 6 sessions, and still made a 45% profit for the company. More importantly, all of my SO people will continue returning, as will their friends and family - not based on the pkg itself, but on their experience with me. :) And the handful of my regulars that have tried out a special promotion at other studios? They always come back to me, with pledges to never go anywhere else again, lol.

I understand the math that somebody else posted, about the amount of labor it costs for each AO customer versus the bundles, and it completely makes sense. I totally understand the numbers and the logic. . .BUT. . .this time of year, and throughout the summer, things slow down for many of us. I am in my studio fro 10-3 every Mon/Thurs, regardless of the appts I have. We try hard to outreach, but it doesn't change the fact that if I have no appts, I have no appts. (I am not allowed outside of Sears into the mall to VIP) So I am very thankful for my Thrusday morning customer, who comes every week for her $13 pkg. At least I have a sitting, and some sort of money, because if she didn't come in, I would still have to be there, ya know?
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granny2

02/27/13 3:59 PM

#4997 RE: just me1996 #4979

that was exactly my point