Ya know,
I am a retired car salesman,
NEW USED FOREIGN & DOMESTIC,
2DR, 4DR, TRUCKS & VANS! :-)
(I prefer FORD, they didn't need a bailout, ya know)
1- Never assume, qualify,qualify,qualify.
My first sale.
Am sales meeting. Topic " get deposit from customer, before bringing any offer to mgmt.
Guy drives piece of sh*t beat up late model P/U, wearing diesel covered coveralls, spittin tobacco,
starts kicking tires of Top Line 4x4. Salesman asks him how much he owed on his truck? Guy says A ton!
Salesman says "have a nice day. The guy leaves.
Around closing time, I see the same guy looking at the same 4x4.
I talked to him about fishing. He had a soybean farm with a small lake on it. Big fish come out of small private lakes, ya know. He said he'd been driving around all day looking for another truck, just like this one.
Asked why? Said he wouldnt buy here case he was treated badly. A salesman told me, I was upsidedown in my truck, and couldn't trade. I asked if he was going to trade his truck? He said no! Come to find out, his truck was a Co. truck, and he owned the Co. It's a writeoff he said. I asked him ,"if I give you a good enough deal, will you allow me to fish your lake?" He paid cash, and was burnin gas 1hr later.
I was his truck man for yrs.
Some salesmen forget,
You are qualifying whether you have a viable customer,
but the customer is also qualifying ,
if you are a viable seller.
These are the ones that give us a bad name.
My point is,
it's all about Treatment.
If a person is driving irresponsibly?
cite him for that.
Perhaps he's just a bad driver.