I've emailed them and haven't received any response back from them yet. I emailed them the day the PR came out. I also emailed jobs@northstarbb.com to find out about being an independent seller of their products the day after i emailed sharper edge and haven't received a response back. hmmmmmmmmm...this is starting to go bad really fast.
I have emailed them several times and have always gotten a response. Maybe its your wording. Get ready for next week great updates are coming. This is starting to go good really fast. IMO