My bet is on them knowing what they are doing and what they need to do. But you are correct IMO on the website. Could be valid reasons for this delay. Hate the old excuse that Rome wasn't built in a day, but.
Aow, shivvyman... You read one guy saying something on a message board and you draw the conclusion that they are not very business-savvy ? Come one.
These guys have a lot of expertise. And do you think they do not know that some "clever" ones will pretend they are doctors to get some info on the preorder process ? Do you believe they put the following on the pre-order page of the website just for fun :
And the website is allright, imo. Or, to be more precise, it's on par with many corporate websites out there (most suck)