Replies to post #87898 on Imagination TV Inc. (IMTV)

[vincelong]

What do you expect it's coming in through rabbit ears then through Steve's iPhone into the Internet.

[Spuds McKenz66]

Steve is useless

[Quest P]

I'm very serious.

And,contrary to popular belief,this has nothing to do with rabbit ears and a cell phone.

And most importantly, it seems that the CEO cares after all......


Posted By: ronaldo1149

Re: Ray Bob #12740 ust rec'd this from filmon thought I would share email: Hi Ron,

I have told Tech, They are saying its a bad signal and are trying to fix it. Thank you for letting us know.

Kind regards,

FilmOn.com Support Team

Ticket Details



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Ticket ID: PUD-588-61186
Department: FilmOn.com HDi IPTV
Type: Issue
Status: Open
Priority: High



Posted By: Steven Samblis

Re: ronaldo1149 #12741 The person that wrote this to you is incorrect. I emailed our contact at Filmon and told them about this email you received. This is their response to me....

I've copied the techs who are most familiar with the ongoing PUNCH TV pixelation problem and have alerted those who oversee the [e-mail] team with the latest info.

Just so you know, I never told the support team that the source signal was the problem, and I'm not sure where that response came from. What we have talked about internally is that we are still not sure where the problem is coming from. We are not experiencing a problem like this with on other channels, so we are mystified, but we are still looking to troubleshoot the problem.

We are delivering a clean signal and they are working on the issue on their end.