"Lost some contracts".....do you honestly believe that prospective clients would read a opinion based stinky pink IHUB board in the first place? More likely, they would have seen the "video" and various PRs. Ever consider they just didnt like what they saw? Or, the competition had better products and personnel to complete the "job."
Place the blame where it lies, with UNQT and its management. No excuses accepted. The "negativity" was self-inflicted.