Sorry - it's not like the CEO has nothing better to do but answer e-mail all day...
Actually I WORRY ABOUT the ones that do answer all the time....They are supposed to be working...
But I bet if you also e-mail the CEO at FB he won't answer either - then again, he has some 'splaining to do...And the e-mail I sent to the WH? They never got back to me either...(that's true!!!)
On a good note- every now and then they DO answer - I've actually had a personal answer from a CEO of a huge company...How do I know it was really them? They followed up with a very short handwritten note to me...So yeah, it really does happen...I was lucky in the fact I actually had the right words to get their attention..