"Alternate contact" information contained in that document may be worth a try too...
Kool Telecom 888-898-0850 4. Point ofContact for Commission Inquiries a. Contact Name: Andrew Wells b. Contact Phone Number! 416-515-0420 X 10 c. Contact Email Address andrew.wells@kooltel.com 5. Alternate Point ofContact for Commission Inquiries a. Alternate Contact Name: Adolf Rodriguez b. Alternate Contact Phone Number 210-949-7408c. Alternate Contact Email Address Adolf.rodriguez@bsgclearing.com