CCWF -Orexis Solutions provides a complete customer contact mobile solution for companies to communicate, interact and transact with their customers. Orexis integrates both Computer Telephony Integration (CTI) and Interactive Voice Response (IVR) into a single, easy to use Graphical User Interface (GUI).
Its aimed to reduce costs for those who currently have contact centers and enable SME businesses who can not afford such corporate luxuries the ability to do so.
Orexis enables customers to interact in a much richer manner through the use of the Orexis Graphical User Interface (GUI). It presents users options as to how and when they would like to interact with a company.
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